Product Update Archives - Zift Solutions All-in-ONE Channel Management Solution Thu, 21 Dec 2023 14:50:57 +0000 en-GB hourly 1 https://ziftsolutions.com/wp-content/uploads/2017/12/cropped-favicon-1-32x32.png Product Update Archives - Zift Solutions 32 32 2023 Year in Review for ZiftONE https://ziftsolutions.com/blog/2023-year-in-review-for-ziftone/ https://ziftsolutions.com/blog/2023-year-in-review-for-ziftone/#respond Wed, 20 Dec 2023 15:25:09 +0000 https://ziftsolutions.com/?p=128898 The post 2023 Year in Review for ZiftONE appeared first on Zift Solutions.

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It was a busy year for Zift and its product team. At the start of the year, we laid out a roadmap for what we wanted to achieve with ZiftONE this year. Visibility for partners, partner motivators and engagement, event registration functionality, and a slew of new features to make life easier for suppliers were just some of the enhancements we wanted to make in 2023. By and large, we more than met our goals. Here, we have a recap of what was new for ZiftONE this year.

Where We Started

We developed ZiftONE based on customer insights, creating a world-class, industry-leading platform that combines partner marketing automation, partner relationship management, and channel learning and readiness into one platform. ZiftONE is always improving with a weekly update to ensure that everyone who uses our platform—whether they are partner marketing managers, channel executives, partner account managers, reps at VARs, MSPs, or SIs—has a consistent and modern experience with the best channel technology available.

New and Better Ways to Build Partner Engagement

Example of Tier ProgramWe updated ZiftONE Tier Programs, making it more straightforward for partners to see their tier status and what they need to do to move to the next level. We also made it easier for suppliers to track progress and either manually update tiers when it makes sense for them or let them change automatically.

We’ve thought about how to motivate individual users, too. With User Achievements, suppliers can set goals for users and award points for when they achieve them. With the new user filters in partner groups and new options for user fields in the platform, ZiftONE customers can now offer tailored experiences based on not just partner type or partner action but also who the user is and what they are doing in the platform.

We recognize that partner engagement doesn’t just occur in front of a computer. To better account for in-person activities, like events, lunch and learns, and training, we added event registration to ZiftONE, making it easy for partners to find events in their area and register in one click. Activities can be connected to courses within the platform to consider when the in-person training is the same as the partners would get online.

Making Life Easier for Suppliers

This year, we focused on giving ZiftONE customers more control over the platform and making things easier for them to do on their own.

One example of this was our improvements to bulk upload, making it easy to add more partners with all the information suppliers need to manage them. We improved our custom objects functionality, making them embeddable in pages so suppliers can get information more easily from their partners. We also added configurable displays throughout the platform so that suppliers can see the information they want.

We made it easier for companies with global programs. ZiftONE Global Admin makes it easier to operate multiple partner programs with various channel configurations with a shared view with analytics across different sub-accounts and centralized management of all admin roles, ensuring that the right people have the right access.

We took on our first foray into AI by helping suppliers develop partner-facing content with an embedded AI tool. From portal pages to portal posts, to to-partner communications, it’s now easier to figure out what to say with AI.

Moving forward

We constantly improve the ZiftONE platform with an update every week. Looking ahead to 2024, there are many improvements on the horizon. ZiftONE customers will get more advanced technologies added to the platform, with the addition of AI into more features and machine learning integrated in the platform. Recognizing the shift from traditional partner programs to modern ecosystems, we’re adding features to support more partner types and looking to improve our Marketplace feature. We will be bringing major changes to our award-winning through-partner marketing automation feature suite to modernize it and improve the partner and supplier experience.

We have big plans for 2024, so stay tuned to see how we’re leading the pack with feature updates next year!

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Give Everyone on Your Partner Portal a Truly Customized Experience https://ziftsolutions.com/blog/give-everyone-on-your-partner-portal-a-truly-customized-experience/ https://ziftsolutions.com/blog/give-everyone-on-your-partner-portal-a-truly-customized-experience/#respond Fri, 10 Nov 2023 07:31:12 +0000 https://ziftsolutions.com/?p=128657 Have you found yourself wishing you could collect useful information about your partner users, such as location details or job […]

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Have you found yourself wishing you could collect useful information about your partner users, such as location details or job titles, thereby enabling you to offer a truly custom partner portal experience that takes into account their role, location or training? Wish no more. With ZiftONE partner user fields and user segmentation rules in Partner Groups, you can collect information from everyone who logs into your partner portal, or take into account their individual actions, and offer content accordingly.

The possibilities are endless. Got a Lunch and Learn scheduled in New Hampshire for certified partner technicians? With user fields, you can make it visible only to those located in New Hampshire, and with user segmentation rules, you can limit it to those who have completed the certification online or in-person. This is especially helpful if you have larger national or global partners who have staff in multiple locations. You can track their staff’s information so that they see what’s relevant to their region and role.

ZiftONE makes it easy to customize as little or as much as you want to. Filters can be applied to content and collateral, courses, certifications, onboarding plans, marketing plans, and more. You can easily gate pages within your portal view to certain user types and partners, create entirely different menu structures for specific Partner Groups, and even have different information displayed within a portal page based on Partner Group membership.

Not getting the customization you need out of your current partner portal solution? See ZiftONE in action and start a conversation with us.

 

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Unleashing the Power of Custom Objects in ZiftONE: Empowering Channel Partners for Success https://ziftsolutions.com/blog/unleashing-the-power-of-custom-objects-in-ziftone-empowering-channel-partners-for-success/ https://ziftsolutions.com/blog/unleashing-the-power-of-custom-objects-in-ziftone-empowering-channel-partners-for-success/#respond Mon, 11 Sep 2023 06:46:46 +0000 https://ziftsolutions.com/?p=128150 Prepare to embark on a journey of unparalleled customization and efficiency within your channel partner program. ZiftONE’s Custom Objects is […]

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Prepare to embark on a journey of unparalleled customization and efficiency within your channel partner program. ZiftONE’s Custom Objects is a game-changing feature that empowers our suppliers to shape ZiftONE according to their unique needs. In this blog post, we’ll dive deep into the purpose, use cases, and the extraordinary impact Custom Objects can have on your business.

Unleashing the Potential of Custom Objects

Imagine a world where your channel program perfectly aligns with your business requirements, capturing and managing critical data effortlessly. Custom Objects in ZiftONE make this a reality. This powerful feature enables you to create tailored forms/workflows that streamline various processes, from warranty registrations to case study submissions, and beyond. Say goodbye to one-size-fits-all solutions and embrace the power of customization.

Igniting Possibilities: Unleash Your Imagination!

  1. Warranty Registration: Simplify the process of registering warranties with a custom object that captures product details, purchase dates, and customer information. Watch as accurate record-keeping and seamless support enhance partner and customer satisfaction.
  2. Case Study Submissions: Empower partners to submit case studies with ease. Create a custom object that collects testimonials, success metrics, and supporting assets. Showcase partner achievements and amplify their success stories to inspire others. They can even be showcased in the Partner Locator as part of a partner’s public-facing profile in order to demonstrate their enthusiasm for your brand and to help generate new leads!
  3. Press Release Submissions: Do your partners have success stories that they want you to amplify? Streamline the submission and distribution of press releases. Utilize a custom object tailored specifically for this purpose, capturing launch dates, target markets, and press contact information. Increase brand exposure and make headlines by championing partner successes publicly and/or within your partner community.
  4. Demo Unit Requests: Revolutionize the way partners request demo units for prospective customer use or to enhance the partner’s presence at a trade show. Customize a form/workflow within a custom object to capture essential details such as quantity, desired timeframe, and shipping information. Make it easy for both your partner team and partners to get demo equipment to where it is needed.

Why Empower Your Channel Program With Custom Objects?

Addressing the Jobs To Be Done

Custom Objects has the potential to propel your channel program to new heights

  1. Simplify: Simplify the process of capturing and organizing partner-related information. Custom Objects in ZiftONE eliminate the need for manual tracking or disparate systems, enabling you to easily manage data in a centralized and structured manner. Goodbye chaos, hello streamlined data management processes.
  2. Enable: With Custom Objects, you can create forms/workflows that serve the unique needs of you and your partner audience. If your partners are asking for a tool that doesn’t exist yet, simply create it yourself and differentiate yourself from other suppliers that your partners may work with.
  3. Elevate: With Custom Objects, you can deliver an even more personalized and partner-centric experience. With a rapid means of creating tools that enhance your partners’ business processes, you will naturally foster stronger relationships and increase the likelihood of success. Custom Objects deliver on the promise of seamless, intuitive, and customized tools that make partners feel valued and supported.

The Deep Connections

Custom Objects, Partner Locator, and Partner Groups

Prepare to be amazed by the deep connections Custom Objects forge within the entire ZiftONE ecosystem. Imagine partners’ profiles within the Partner Locator featuring Custom Objects that the partner has submitted and that you, the Supplier, have approved. Picture a new set of Partner Groups that leverage Custom Object data to grant access to various features, tools, communications, and resources within ZiftONE, enabling targeted communication and personalized experiences throughout ZiftONE.

A New Era of Channel Partner Success

Zift recently rolled out this feature to all customers,, empowering them to unleash the power of customization, streamline processes, and elevate their partner program to unparalleled heights.

Want to bring customization and improved data collection to your partner program? Schedule a time to talk to us and find out what ZiftONE can do for your partner program.

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Easy Registration and Improved Tracking with ZiftONE Partner Events for In-Person Trainings https://ziftsolutions.com/blog/easy-registration-and-improved-tracking-with-ziftone-partner-events-for-in-person-trainings/ https://ziftsolutions.com/blog/easy-registration-and-improved-tracking-with-ziftone-partner-events-for-in-person-trainings/#respond Tue, 29 Aug 2023 07:33:51 +0000 https://ziftsolutions.com/?p=127992 CARY, N.C. – August 29, 2023 – Zift Solutions, a leading provider of Partner Relationship Management (PRM) and Through-Channel Marketing […]

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CARY, N.C. – August 29, 2023 – Zift Solutions, a leading provider of Partner Relationship Management (PRM) and Through-Channel Marketing Automation (TCMA) software, is excited to announce its latest feature, Partner Events, which simplifies the registration for partners attending live events and connects them with existing partner learning paths.

Research shows that physical events build stronger relationships than their virtual counterparts, and ZiftONE Partner Events makes it easy for partners to find, register and attend in-person events, partner summits, training and lunch and learns that are relevant to their business. With ZiftONE Partner Events, all they have to click is register—no extra buttons or forms to fill out since the supplier already has all of their contact information.

ZiftONE Partner Events also makes it easier for suppliers to track who attended. This information can be exported to be used in other systems and is attached to the partner’s ZiftONE Partner Explorer profile. Best of all, because the events can be attached to an existing course or certification in the ZiftONE learning management system, suppliers can seamlessly track who has completed training, whether in-person or online, and reward the partner accordingly.

“Great relationships are built on shared experiences,” said Lionel Farr, Chief Technology Officer at Zift Solutions. “In-person activities are a great way for channel programs to improve engagement with their partners, build relationships with them, and get to know them on a personal level. The interactions and the conversations you share make the relationship richer. The best channel partners participate in these enthusiastically. This feature makes the registration experience easier for partners and the tracking process significantly easier for our customers, leading to more programs embracing in-person training.”

ZiftONE Partner Events has been rolled out to customers as an integrated capability in the powerful ZiftONE platform. It is included in Zift’s top-rated feature set with no additional licensing fee for all new customers. Current ZiftONE customers are encouraged to contact their Customer Success Manager (CSM) if they have questions about this new feature. 

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About Zift Solutions

Founded in 2006, Zift Solutions is the only Partner Relationship Management (PRM) and Through-Channel Marketing Automation (TCMA) tool built as one to work as one. The company’s ZiftONE platform manages the flow from onboarding to enablement, lead generation to marketing, all the way through sales. Backed by the most experienced team in the industry and fueled by the recent $70M capital investment by Investcorp, Zift has been named the only leader in both Channel Marketing Automation and Partner Relationship Management by Forrester Research and a market leader in Partner Management Software and Through-Channel Marketing Software by G2. For more information, visit www.ziftsolutions.com.

 

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Zift Solutions Launches Features to Increase Partner Engagement https://ziftsolutions.com/blog/zift-solutions-launches-features-to-increase-partner-engagement/ https://ziftsolutions.com/blog/zift-solutions-launches-features-to-increase-partner-engagement/#respond Thu, 29 Jun 2023 05:50:46 +0000 https://ziftsolutions.com/?p=127155 CARY, N.C. – June 29, 2023 – Zift Solutions, a leading provider of Partner Relationship Management (PRM) and Through-Channel Marketing […]

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CARY, N.C. – June 29, 2023 – Zift Solutions, a leading provider of Partner Relationship Management (PRM) and Through-Channel Marketing Automation (TCMA) software, has announced the launch of its new and improved Tier Programs feature and User Achievements to help companies identify and reward both partners and individuals who work in channel partner programs.

ZiftONE Tier Programs enable partner programs to set up rules for multiple partner tiers, show partners what they need to do to meet the criteria for different partner tiers, easily monitor which partners have made progress and manually move partners up or down to different tiers if partner management teams feel they should be eligible outside program rules. Tier Programs can take into account revenue actions like deals registered, training actions like certifications completed, marketing actions like campaigns, and other aspects of partner performance. Partner program management can utilize ZiftONE’s Partner Groups to filter which Tier Program is displayed. Partners can be listed in more than one Tier Program, enabling partner programs greater flexibility. Tiers can be set to update automatically or manually; if a program changes its tier status quarterly or yearly, they are empowered to do so.

ZiftONE User Achievements rewards partner portal users for engaging with activities by granting points for every achievement completed. These can be repeatable or set to be completed one time only. When an achievement is completed it changes color, so every partner representative can easily see what they still have left to achieve. Completing an achievement earns points for the individual and shows their progress in the portal. User Achievements can be centered around marketing activities, onboarding completion, training completion, the registration of deals, lead activities, and more.

Both ZiftONE Tier Programs and User Achievements allow for custom imagery, ensuring that the look and feel of the portal are in line with each company feature and overall brand strategy.

“Motivating and rewarding partners and the people who work within partner programs are key to driving greater engagement,” Heather Tenuto, Chief Revenue Officer at Zift Solutions, said. “Making partner program compliance, like a Tier Program, easily viewable to partners is a huge step in driving this behavior. Setting goals for individual users takes this even further. These new features show Zift’s commitment to helping set customers apart from other partner programs.”

Tier Programs and User Achievements have been rolled out to customers in the powerful ZiftONE platform. They are included in Zift’s top-rated feature set with no additional licensing fee for all new customers. Current ZiftONE customers are encouraged to contact their Customer Success Manager (CSM) if they have questions about these new features.

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About Zift Solutions

Founded in 2006, Zift Solutions is the only Partner Relationship Management (PRM) and Through-Channel Marketing Automation (TCMA) tool built as one to work as one. The company’s ZiftONE platform manages the flow from onboarding to enablement, lead generation to marketing, all the way through sales. Backed by the most experienced team in the industry and fueled by the recent $70M capital investment by Investcorp, Zift has been named the only leader in both Channel Marketing Automation and Partner Relationship Management by Forrester Research and a market leader in Partner Management Software and Through-Channel Marketing Software by G2. For more information, visit www.ziftsolutions.com.

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Zift Solutions Launches ZiftONE Global for B2B Enterprises to Accelerate Growth and Drive Revenue Through Channel Partners https://ziftsolutions.com/blog/ziftone-global-launch/ https://ziftsolutions.com/blog/ziftone-global-launch/#respond Thu, 22 Jun 2023 09:23:31 +0000 https://ziftsolutions.com/?p=127069 CARY, N.C. – JUNE 22, 2023 – Zift Solutions, a leading provider of Partner Relationship Management (PRM) and Through-Channel Marketing […]

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CARY, N.C. – JUNE 22, 2023 – Zift Solutions, a leading provider of Partner Relationship Management (PRM) and Through-Channel Marketing Automation (TCMA) software, today announced the latest enhancement to its ZiftONE portal: ZiftONE Global. The global functionality makes it easier for international channel programs selling through partners, resellers, and distributors to thrive. Zift Solutions is the first PRM and TCMA provider to deliver a fully-distributed partner management platform that supports the needs of global enterprises.

Businesses that rely on an indirect channel to amplify marketing campaigns, generate leads and close sales need a single, enterprise-wide view into the performance of every partner, regardless of business unit, geography, product set or distribution strategy. This information is critical for accurate forecasting, planning and global expansion. Until now, companies managed their various partner programs separately using disparate applications and platforms without a consolidated enterprise dashboard. ZiftONE Global eliminates the time-consuming process of managing, extracting and consolidating critical business information about channel partners and performance. The PRM platform provides a centralized way to manage, analyze and present channel performance data in an easy-to-follow dashboard.

ZiftONE Global is purpose-built for worldwide industries including technology, telco, manufacturing, building materials and other companies that have multiple partner programs with various channel configurations. By using ZiftONE Global, customers can easily expand into new regions, integrate partner programs from newly acquired companies and amplify marketing campaigns without eroding brand equity. The platform drives higher partner engagement, faster sales cycles, increased revenue and greater market share. For partners, the advanced channel enablement capabilities of ZiftONE Global eliminate potential roadblocks to success, even delivering leads directly into a partner’s CRM of choice. 

“With 75-80% of all sales going through the channel, it’s critical for businesses to be able to easily see the status of every partner and their activity without losing valuable time and resources trying to manage an increasingly complex tech stack. ZiftONE Global solves this issue,” said Lionel Farr, chief technology officer of Zift Solutions. “We’ve done the research, interviewed customers and partners, and have built the industry’s most comprehensive PRM to support the needs of customers today while providing the foundation for them to build long-term, profitable partner relationships.”

New features of ZiftONE Global include:

Global channel management: A centralized platform offers complete visibility into channel activity across all business units. The easy-to-understand dashboard provides decision makers and stakeholders with accurate insights and analytics showing the performance of all partners by marketing campaigns, revenue forecasts, sales and other key performance metrics.

Support for global growth and expansion: The platform is designed for easy onboarding of new partners and partner programs as organizations grow through acquisitions and expansion into new regions and sectors. 

Streamlined organization of products and services: Customers can easily group products and services by reseller, distributor, business unit, country, region and more. Presenting only relevant information to distinct audiences in a highly organized way avoids confusion, enabling partners to successfully move forward with their go-to-market strategies. 

Shared marketing assets: Each business unit or region has dedicated portals, content libraries and campaigns. Global admins and corporate marketing teams can place assets into specific portals to ensure consistent messaging and branding while allowing customization by language or product type. This allows partners to easily rebrand content and amplify marketing and sales campaigns using only approved materials.

Existing customers can learn more about ZiftONE Global by contacting their Customer Success Manager. Interested parties can contact the Zift Solutions team to learn more at www.ziftsolutions.com. 

About Zift Solutions

Founded in 2006, Zift Solutions is the only Partner Relationship Management (PRM) and Through-Channel Marketing Automation (TCMA) tool built as one to work as one. The company’s ZiftONE platform manages the flow from onboarding to enablement, lead generation to marketing, all the way through sales. Backed by the most experienced team in the industry, Zift was named the only leader in both Channel Marketing Automation and Partner Relationship Management by Forrester Research and a market leader in Partner Management Software and Through-Channel Marketing Software by G2. For more information, visit www.ziftsolutions.com.

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Starting a New Portal Just Got Easier https://ziftsolutions.com/blog/starting-a-new-portal-just-got-easier/ https://ziftsolutions.com/blog/starting-a-new-portal-just-got-easier/#respond Tue, 06 Jun 2023 15:42:06 +0000 https://ziftsolutions.com/?p=126964 Whether you’re adopting a new Partner Relationship Management (PRM) system or increasing your use of one, it can be hard […]

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Whether you’re adopting a new Partner Relationship Management (PRM) system or increasing your use of one, it can be hard to move your partners with you. ZiftONE’s bulk import feature makes it easy to do exactly that through a simple CSV file.

ZiftONE’s existing bulk upload feature has been revisited and improved. Now suppliers can carry over the information of all fields – including custom fields – into a bulk import. These fields are already added by ZiftONE customers in the partner registration process by using the Form Builder. Zift’s Form Builder feature allows administrators to customize each form housed in ZiftONE.

ZiftONE provides suppliers with personalized sample CSV files to follow. These files include all of the fields that are available on the registration pages. When uploading CSV files, ZiftONE will draw attention to any missing information so that suppliers can go back and correct their file.

Most suppliers use fields to create Partner Groups, which are key to filtering content and creating a customized portal experience for every partner. By adding all custom fields, Zift is ensuring that a partner’s first experience is exactly what you want them to see — without any additional lift from you.

If you’re a current ZiftONE customer, you have access to the updated bulk import feature and can try it now.

Not a customer and want better control over your portal and program? See ZiftONE in action and start a conversation with us.

partner validation
Identify which fields are missing information on the validation screen.

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Control Access with ZiftONE User Roles https://ziftsolutions.com/blog/control-access-with-ziftone-user-roles/ https://ziftsolutions.com/blog/control-access-with-ziftone-user-roles/#respond Mon, 22 May 2023 05:11:14 +0000 https://ziftsolutions.com/?p=126826 Partner programs have many people involved – and even more stakeholders. Internal teams might include channel account managers (CAMs), regional […]

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Partner programs have many people involved – and even more stakeholders. Internal teams might include channel account managers (CAMs), regional sales managers, partner marketing managers, and training teams, as well as those in partner enablement and program management. Stakeholders can range from VPs all the way to those in the C-suite of an organization.

Since every partner program and its people have different needs, Zift is introducing a new way to manage all of them. Today we’re increasing our default roles from three to 16. Additionally, we’re giving ZiftONE administrators the ability to customize what each one of these 16 roles can view and have access to.

With this new user management feature, you can decide who from your team has access to partner management. This includes adding and removing partners and partner users, marketing content, training content, deals, and leads, reporting, changing the partner portal, integration, and other features. Combined with the ability to limit to specific segments of your partner program, this feature enables administrators to truly control who can manage their portal and partner program.

If you’re a current ZiftONE customer, you have access to this new feature and can change your user roles now.

Not a customer and want better control over your portal and program? See ZiftONE in action and start a conversation with us.

 

admin user roles

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Zift Solutions Launches AI-Generated Text Feature for Partner Communications https://ziftsolutions.com/blog/ai-generated-text-feature/ https://ziftsolutions.com/blog/ai-generated-text-feature/#respond Mon, 08 May 2023 15:14:02 +0000 https://ziftsolutions.com/?p=126778 CARY, N.C. – May 8, 2023 – Zift Solutions, a leading provider of Partner Relationship Management (PRM) and Through-Channel Marketing […]

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CARY, N.C. – May 8, 2023 – Zift Solutions, a leading provider of Partner Relationship Management (PRM) and Through-Channel Marketing Automation (TCMA) software, is excited to announce the launch of AI-generated text, for partner portal content and to-partner communications. AI-generated text provides businesses with an easy, more efficient way to overcome writer’s block or time constraints when crafting emails, pop-ups, and portal pages in ZiftONE.

With this feature, users can simply edit a text block within ZiftONE and then select the new “Write with AI” option. Based upon the user’s prompt, AI will generate original text. This text can then be applied with just one click. Zift’s new AI functionality not only enables an easier content creation process but helps users leverage the power of artificial intelligence while still controlling their unique branding and messaging.

“We are excited to launch this new feature for our customers. AI-generated text is a game-changer for businesses that want to streamline their partner communications process,” says Gordon Rapkin, Chief Executive Officer of Zift Solutions. “With this feature, our customers will save time and increase efficiency, all while maintaining a high level of quality and consistency in their communications with partners.”

One of the most important actions a supplier can take to generate partner engagement is to continuously provide fresh, relevant content and maintain a constant flow of communication with partners. AI-generated text has been rolled out to customers as an integrated capability in the powerful ZiftONE platform. It is included in Zift’s top-rated feature set with no additional licensing fee for all new customers. Current ZiftONE customers are encouraged to contact their Customer Success Manager (CSM) if they have questions about this new feature. 

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About Zift Solutions

Founded in 2006, Zift Solutions is the only Partner Relationship Management (PRM) and Through-Channel Marketing Automation (TCMA) tool built as one to work as one. The company’s ZiftONE platform manages the flow from onboarding to enablement, lead generation to marketing, all the way through sales. Backed by the most experienced team in the industry and fueled by the recent $70M capital investment by Investcorp, Zift has been named the only leader in both Channel Marketing Automation and Partner Relationship Management by Forrester Research and a market leader in Partner Management Software and Through-Channel Marketing Software by G2. For more information, visit www.ziftsolutions.com.

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Translate Your Portal Into Your Partners’ Languages – Automatically https://ziftsolutions.com/blog/translate-your-portal-into-your-partners-languages-automatically/ https://ziftsolutions.com/blog/translate-your-portal-into-your-partners-languages-automatically/#respond Mon, 05 Dec 2022 15:51:41 +0000 https://ziftsolutions.com/?p=125260 Do you struggle to serve an international partner community without having international employees on hand? Do you have to slow […]

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Do you struggle to serve an international partner community without having international employees on hand? Do you have to slow down your partner program announcements to ensure you’re serving all of your partners in their preferred language?

ZiftONE’s latest premium feature, Automatic Translations, brings simplicity to serving international partners.

With ZiftONE Automatic Translations, text on portal pages – including on pages with customized HTML – is automatically translated to your partners’ language.

From ZiftONE, partner users are able to select their preferred language. A version of the portal page will then be automatically refreshed in their native language. 

ZiftONE already offers 23 languages for translating menus and site structure associated with ZiftONE’s out-of-the-box features. The new premium feature, Automatic Translations, extends that functionality to custom pages and gives partners the in-language experience they deserve… All without a heavy lift from you.

Best of all, the Automatic Translations feature enables you to turn pages around quickly and without the need for extra staff or timing to receive translations.

Are you interested in ZiftONE Automatic Translations and want to find out more? Talk to your Customer Success Manager or ZiftONE Account Executive today.

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The Power of the Ecosystem in Your Channel Partner Program https://ziftsolutions.com/blog/power-of-the-ecosystem/ https://ziftsolutions.com/blog/power-of-the-ecosystem/#respond Tue, 18 Oct 2022 14:41:37 +0000 https://ziftsolutions.com/?p=124714 At Zift Solutions, we see partner relationship management’s (PRM) role in channel ecosystems as being the functionality that enables partners […]

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At Zift Solutions, we see partner relationship management’s (PRM) role in channel ecosystems as being the functionality that enables partners to most effectively interact with a supplier’s offerings, including services, other partners, or resources. This functionality helps partners get everything they need from one place–or provides a place that ties every offering together.

With ZiftONE, and through features like Provider Locator, we directly connect members of the channel ecosystem to one other. Our goal is to deliver technologies to suppliers to better manage their ecosystems. We do that through three features:

1) Partner Finder

ZiftONE’s Partner Finder feature provides an entirely new way for partners to find other partners to work with. Through the feature, channel partners can look for a specific partner that will meet their needs. Partners can also promote themselves to other partners by creating a profile that highlights the skills, services, and complementary products they can bring into a deal. From there, partners are able to directly contact each other.

As an example, one of our customers is a semiconductor chip manufacturer. Their partners require assistance designing these chips and then need further help locating someone to build the boards for their chips. All in all, our customer’s partners are responsible for accessing many other partners to get their jobs done. Partner Finder provides a simpler way for all partners to locate each other and create a finished product.

Partner Finder is the first step in enabling partners to evaluate each other and identify the best partner for them. This feature generates distributed leads that give suppliers visibility into who is contacting who. The partners can then convert those leads into deals, further providing visibility into how partners are getting connected.

2) Multi-Partner Deal Registration

Multi-Partner Deal Registration offers a way for partners to document when other partners are collaborating with them on deals. By enabling and rewarding stronger partner collaboration, suppliers provide an environment where one partner can work with another to close business. This adds value to the partners while also working to improve the end customer’s experience. 

For example, imagine a hardware manufacturer. They sell through many partner types. One of their partners might have a strong relationship with a customer; following a merger, this customer now has a location across the country where the partner doesn’t have a presence. The manufacturer can reach out to a partner in that location to help close the deal or take on the installation and servicing of the product. With Multi-Partner Deal Registration, they can also document this collaboration and make it visible to the hardware manufacturer, who can then reward each partner’s participation in a deal accordingly.

Multi-Partner Deal Registration also allows partners to create a more accurate representation of a deal to show all the partners involved. This includes non-transacting partners who have had a huge influence on the deal closing, giving ZiftONE customers a more accurate picture of who is actually influencing customer decisions.

3) Provider Locator

The Provider Locator feature is focused on connecting channel partners with the service providers they need to best sell a supplier’s product. By connecting partners with approved providers, suppliers can have peace of mind that the listed agencies will maintain foundational brand and market understanding. Within the ZiftONE portal, partners are empowered to search for whatever they need within their geographical area–and then connect with the appropriate providers.

Curious about the use case of Provider Locator? Picture a large global technology company that operates in many regions and many languages. After finding that partners using their own agencies were creating sub-par marketing materials, they were able to use Provider Locator to make available the agencies that their corporate teams worked with in each region. Doing so made it clear who could provide the highest quality services for their brand.

If you’d like to learn more about Zift Solutions and the ZiftONE features that can provide harmony within your channel ecosystem, contact a member of our team at this link.

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ZiftONE Advanced Partner CRM Integration: Simplify Getting Deal and Lead Data from Your Large Partners https://ziftsolutions.com/blog/simplify-getting-deal-data/ https://ziftsolutions.com/blog/simplify-getting-deal-data/#respond Fri, 14 Oct 2022 15:31:31 +0000 https://ziftsolutions.com/?p=124695 Your largest partners and distributors are some of the most valuable relationships in your partner program. It’s crucial to keep […]

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Your largest partners and distributors are some of the most valuable relationships in your partner program. It’s crucial to keep these parties happy and sharing information with you. At the same time, while they might be your most important relationships, that doesn’t always go both ways. Getting partners and distributors to log into your portal and enter deal and lead registrations can be challenging, leading you to miss out on key information to keep your sales moving forward.

Instead of entering deals in two different places, enable your distributors and major national partners to work within their own systems. With ZiftONE’s Advanced Partner CRM Integration, an add-on capability that builds upon ZiftONE’s industry-leading partner CRM Connectors, you can equip a number of partners with the ability to work within their own Salesforce platform. From there, partners will be able to sync Salesforce to ZiftONE’s Deal Registration or Lead Registration automatically–reducing friction and time spent.

With ZiftONE Advanced Partner CRM Integration, you will:

  • Reduce the time partners spend on manual data entry.
  • Enable partners and their team to work within a familiar platform.
  • Prevent duplicate work caused by registering deals and/or leads in partner portal accounts and CRM software.

Are you interested in ZiftONE’s Advanced Partner CRM Integration and want to find out more? Talk to your Customer Success Manager or ZiftONE Account Executive today.

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ZiftONE’s Advanced Partner CRM Integration Provides Simplicity for Partners https://ziftsolutions.com/blog/advanced-partner-crm-integration/ https://ziftsolutions.com/blog/advanced-partner-crm-integration/#respond Tue, 11 Oct 2022 13:22:31 +0000 https://ziftsolutions.com/?p=124686 CARY, N.C. – Oct. 11, 2022 – Zift Solutions, a leading provider of Partner Relationship Management (PRM) and Through-Channel Marketing […]

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CARY, N.C. – Oct. 11, 2022 – Zift Solutions, a leading provider of Partner Relationship Management (PRM) and Through-Channel Marketing Automation (TCMA) software, today announced a new premium feature to improve how partners connect their customer relationship management (CRM) tools to ZiftONE, the company’s award-winning PRM platform.

Through this add-on capability, Advanced Partner CRM Integration, suppliers can enable channel partners to work out of their own Salesforce platform. Advanced Partner CRM Integration was designed for use by both distributors and significant national partners. The integration allows these partners to enter deals and leads through Salesforce without requiring the additional step of logging into the ZiftONE portal. It builds upon ZiftONE’s existing, robust CRM Connectors for partners, which allow them to bring in leads from ZiftONE’s best-in-class TCMA features

“Through our experience working with national and award-winning channel programs, we’ve found that access to partner data is a distinct advantage for partner program leaders,” Gordon Rapkin, CEO at Zift Solutions, said. “This new capability makes it easy for partners to share more comprehensive information with their suppliers and improves the deal and lead registration experience, helping suppliers foster better, stronger relationships with their most important partners.” 

Advanced Partner CRM Integration also generates reports that are capable of identifying connection issues, empowering partners to manage their CRM integration themselves.

Advanced Partner CRM Integration is now available as part of the ZiftONE platform. Current ZiftONE customers are encouraged to contact their Customer Success Manager (CSM) if they are interested in accessing this new premium feature. 

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About Zift Solutions

Founded in 2006, Zift Solutions is the only Partner Relationship Management (PRM) and Through-Channel Marketing Automation (TCMA) tool built as one to work as one. The company’s ZiftONE platform manages the flow from onboarding to enablement, lead generation to marketing, all the way through sales. Backed by the most experienced team in the industry, Zift was named the only leader in both Channel Marketing Automation and Partner Relationship Management by Forrester Research and a market leader in Partner Management Software and Through-Channel Marketing Software by G2. For more information, visit Zift Solutions.

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ZiftONE Provider Locator: Connect Your Channel Partners with the Right Resources https://ziftsolutions.com/blog/provider-locator-connect-partners/ https://ziftsolutions.com/blog/provider-locator-connect-partners/#respond Wed, 14 Sep 2022 08:00:27 +0000 https://ziftsolutions.com/?p=124431 Have you ever struggled to connect your channel partners with approved agencies, technology partners, and other service providers? Attempting to […]

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Have you ever struggled to connect your channel partners with approved agencies, technology partners, and other service providers? Attempting to do so can be frustrating–particularly if you operate from within more than one region.

With ZiftONE’s latest Premium Feature, Provider Locator, connecting partners with the right resources has never been easier. Partners can now access a searchable list of approved agencies and service providers in their unique area, taking the guesswork out of who they can and can’t work with. Each provider receives an HTML-rich customizable profile that they can control, enabling them to most effectively present themselves to your partners.

Get started with Partner Locator by submitting a list of companies that you’d like to make available to your partners. Zift will create accounts for the companies on this list; providers can then use the HTML-rich editor to create a comprehensive profile that features their provided services. If you need to add additional agencies or service providers at a later date, Zift makes it easy for you to set up their accounts.

Once Provider Locator has been set up through your ZiftONE portal, your partners can search for the local services they need and connect with the appropriate agencies and providers. These providers specialize in the language and business practices of your international partners while maintaining familiarity with your branding, products, and corporate identity. Partners can request services directly from their ZiftONE portal, giving you valuable insight into how many inquiries (leads) are generated for the agencies–and by which partners.

If your partners reach out to a listed provider, you will be able to see that the contact has been made. Having access to this information can help you better understand which service provider relationships are meeting partner needs, as well as which areas may need improvement. 

An example of the Provider Locator in real-time.

Are you interested in ZiftONE’s Provider Locator and want to find out more? Talk to your Customer Success Manager or ZiftONE Account Executive today.

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Zift Solutions Launches Integration Between ZiftONE and Microsoft Dynamics 365 https://ziftsolutions.com/blog/zift-solutions-microsoft-dynamics-365/ https://ziftsolutions.com/blog/zift-solutions-microsoft-dynamics-365/#respond Wed, 15 Jun 2022 12:55:12 +0000 https://ziftsolutions.com/?p=123692 CARY, N.C. – June 15, 2022 – Zift Solutions, a leading provider of partner relationship management (PRM) and through-channel marketing […]

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CARY, N.C. – June 15, 2022Zift Solutions, a leading provider of partner relationship management (PRM) and through-channel marketing automation (TCMA) software, today announced a collaboration with Microsoft Dynamics 365 to offer an integrated technology solution for partner programs. By eliminating the tracking of data in multiple platforms, companies with channel partner programs will now be able to manage data seamlessly between ZiftONE and Dynamics 365. Zift also announced it has earned co-sell ready status with Microsoft and will co-market solutions to Dynamics 365 customers. The new ZiftONE for Microsoft Dynamics 365 product will also be available on Microsoft AppSource.

“We are thrilled to announce the collaboration between Zift and Microsoft to deliver a Dynamics 365 capability that manages channel partners through our industry-leading ZiftONE platform,” said Gordon Rapkin, CEO of Zift Solutions. “By building partner management directly in Dynamics 365, the user experience for channel sales leaders, marketing leaders, and administrators is familiar and efficient, and delivers the full power of Zift’s Partner Relationship Management (PRM) platform.”

With this integration, Dynamics 365 customers can now manage deals and users directly in Dynamics 365 without ever leaving their native environment. With a combination of channel expertise, powerful data tools, and a platform built for ease-of-use, channel programs will be empowered to see immediate ROI and dramatically improve their partner experience. 

This new solution includes all of ZiftONE’s features: Dynamic, hyper-personalized, easy to use partner portal experience, powerful through-partner social media and email marketing campaigns, co-brandable video, comprehensive onboarding plans, easy-to-create online training, partner locator, deal registration, lead distribution and more.

“Microsoft is glad to be partnering with Zift Solutions to provide a partner relationship channel management system with a more seamless technology experience built on Dynamics 365,” says Toby Bowers, General Manager, Industry, Applications & Data Marketing at Microsoft Corp. “By making it easier for partner programs to access their data in one place, we are significantly reducing roadblocks that lead to friction and reduced ROI.”

Companies interested in adding ZiftONE for Microsoft Dynamics 365 to their current Dynamics 365 instance can view the listing in the Microsoft AppSource to find out more.

About Zift Solutions

Founded in 2006, Zift Solutions has a decade and a half of experience delivering Partner Relationship Management (PRM) and Channel Marketing Management. As the global leader in Enterprise Channel Management, the company’s ZiftONE platform integrates channel sales, marketing, enablement, and operations in a single end-to-end channel management solution that oversees the entire funnel from lead to revenue. In 2020, Zift was named the only leader in both Channel Marketing Automation and Partner Relationship Management by Forrester Research. For more information, visit Zift Solutions.

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Introducing Portal Posts https://ziftsolutions.com/blog/introducing-portal-posts/ https://ziftsolutions.com/blog/introducing-portal-posts/#respond Mon, 13 Jun 2022 05:58:12 +0000 https://ziftsolutions.com/?p=123711 To-partner communications is key to building partner engagement and to making sure that your partners are speaking to correct, up-to-date […]

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To-partner communications is key to building partner engagement and to making sure that your partners are speaking to correct, up-to-date information. It can often be a challenge.

Have you struggled with keeping your partners up-to-date on what’s going on with your products: what’s available, what’s new, and what’s had a pricing change or has an instant rebate? Have you ever wanted to have a blog on your partner portal to inform your partners about your events or what’s going on with your company?

Introducing ZiftONE Portal Posts, a new feature to help you add more dynamic content, like blog posts, latest news, product articles, and announcements to your partner portal. With Postal Posts, you can easily build a searchable collection of related news articles or stories, keeping your partners engaged by giving them easy access to key information.

Portal Posts are another way Zift is making it easier to add content to your Partner Portal. You simply create a new post and set its active dates. The widgets and feature page takes care of publishing content to the portal. You also have four different styles to choose from when displaying posts, so you can tailor your look and feel. With post content tags, you can create collections of posts on different topics and display them on different pages. Best of all, you can set an end date for each post and use filters, so that your partners only see what’s relevant to them right now.

Make it easier for your partners to know what’s going on at your company. Start using Portal Posts today. If you’re a Zift customer, ask your Customer Success Manager about Portal Posts or try it out today. Not a customer and want to see ZiftONE in action? Start a conversation with us.

 

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ZiftONE Expands Digital Communication https://ziftsolutions.com/blog/ziftone-expands-digital-communication/ https://ziftsolutions.com/blog/ziftone-expands-digital-communication/#respond Thu, 12 May 2022 15:26:28 +0000 https://ziftsolutions.com/?p=123569 New Co-Brandable Videos, Improved Through-Partner Social Media and To-Partner Communications Cary, N.C. – May 12, 2022 – Zift Solutions, a […]

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New Co-Brandable Videos, Improved Through-Partner Social Media and To-Partner Communications

Cary, N.C. – May 12, 2022 – Zift Solutions, a leading provider of partner relationship management (PRM) and through-channel marketing automation (TCMA) software, today announced several new additions to its ZiftONE platform. With its three technology-first features, suppliers using Zift can better and more easily empower their partners for digital marketing and communications.

  • Co-Brandable Videos: Co-brandable videos allow partners to upload and personalize their logo on supplier-provided videos, providing an additional marketing tool that reflects their brand while still using the supplier’s messaging.
  • Through-Partner Social Media Syndication: ZiftONE’s improved Through-Partner Social Media Syndication helps suppliers share videos and photos in posts to partners’ Facebook, LinkedIn and Twitter accounts. ZiftONE supports both company and individual seller’s accounts. Now, suppliers can more easily identify periods lacking content with an expanded media calendar view and access comprehensive reports.
  • To-Partner Emails and Pop-Ups: ZiftONE’s enhanced tools with drag and drop functionality and a WYSIWYG editor to make it easy to build emails and in-app pop-up messages for announcements. With filters, suppliers can be sure that the messages only reach their intended audience. They can also get reporting to see who has and who has not interacted with the message.

“ZiftONE empowers channel marketing through selling partners in an increasingly virtual world,” said Gordon Rapkin, CEO of Zift Solutions. “This is the next step in our expanding focus on digital communications. Earlier this year we delivered virtual event campaigns to enable a data-driven approach to promote webinars through third-party sellers. Zift’s shareable co-brandable videos and Zift’s scalable social media syndication further help companies give their third-party sellers a dynamic online presence featuring their products. By extending ZiftONE’s to-partner communications abilities, suppliers can easily share and promote to their partners these new and improved tools to help partners become master digital marketers.”

All three features were rolled out to customers as an integrated capability of the powerful ZiftONE all-in-one platform, and are included in Zift’s top-rated through partner marketing automation feature set with no additional licensing fee for new customers.

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About Zift Solutions

Founded in 2006, Zift Solutions has a decade and a half of experience delivering Partner Relationship Management (PRM) and Through Channel Marketing Automation (TCMA). As the global leader in Enterprise Channel Management, the company’s ZiftONE platform integrates channel sales, marketing, enablement, and operations in a single end-to-end channel management solution that oversees the entire funnel from lead to revenue. In 2020, Zift was named the only leader in both Channel Marketing Automation and Partner Relationship Management by Forrester Research. For more information, visit www.ziftsolutions.com.

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Product Update: Social Media Administration https://ziftsolutions.com/blog/product-update-social-media-administration/ https://ziftsolutions.com/blog/product-update-social-media-administration/#respond Tue, 10 May 2022 06:07:29 +0000 https://ziftsolutions.com/?p=123531 Looking for a way to help your partners gain followers, sell your products, and engage on social media? ZiftONE’s social […]

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Looking for a way to help your partners gain followers, sell your products, and engage on social media? ZiftONE’s social media syndication works through key platforms – such as Twitter, LinkedIn, and Facebook – to help you connect in multiple ways.

This week, Zift improved the administration for social media, making it even easier for suppliers like you to create new posts, see what posts have been created, and view engagement results of the posts that have already been distributed through partners.

  • New Post Scheduled: ZiftONE’s post scheduler is even easier to use than it was before. It offers a simple, visual way to create a post with full support for videos and multiple photos. Create scheduled posts and posts for your library–where partners can pick and choose posts to send later–all at once.

  • Weekly Schedule and Calendar View: See where you have posts scheduled and what platform they are on in both a calendar and weekly view. You can use your filters to see posts by tag and better identify when you have holes in your schedule to ensure a robust schedule of social media posts for your partners.

Monthly View of Social Media posts

  • Social Hub Dashboard: See what’s working and what isn’t with quick-to-access built-in analytics. Get a comprehensive view of your posts’ performance so you can optimize future content.

With these new changes, your partners will still get the same great experience that they’ve come to know from ZiftONE, including the ability to auto-post or review posts, subscribe to posts by topic, and customize certain posts you specify before they go out. Recently, Zift gave partners the ability to connect their personal accounts as well as company accounts, so everyone who sells for you can represent you on social media.

The updated Through-Partner Social Media Administration is already available to existing Zift customers. Not a customer and want to see ZiftONE in action? Start a conversation with us.

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Product Update: To-Partner Emails and Pop-Ups https://ziftsolutions.com/blog/product-update-to-partner-emails-and-pop-ups/ https://ziftsolutions.com/blog/product-update-to-partner-emails-and-pop-ups/#respond Mon, 25 Apr 2022 19:25:04 +0000 https://ziftsolutions.com/?p=123382 Now you can easily create emails to your partners and add pop-up messages in your portal. ZiftONE customers can use […]

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Now you can easily create emails to your partners and add pop-up messages in your portal. ZiftONE customers can use drag and drop functionality to build partner-facing messages. To get to this feature, click Emails and Pop-ups on the Partner Management menu.

Click on which communication you want to build, then click edit under content to start building your message.

You can add images, content blocks, and more. Emails will come with a template already featuring your logo and footer. If you want to edit this, click the three dots on the main Emails & Pop-Ups menu. Pop-ups are editable in their actual size and even include an easy add video feature.

Both types of messages can be filtered to specific partner groups to ensure that no one sees a message that isn’t relevant to them.

In addition to the improved communication-building experience, this new feature offers individual opt-outs and improved reporting. You can click on any message and see how many people viewed or opened it. For to-partner emails, you can also export a file with the emails of everyone who opened or received the email.

Next Steps: To-Partner Emails and Pop-Ups

If you’re a current ZiftONE customer, you should already see this feature on the Partner Management menu. Not a customer and want to see ZiftONE in action? Start a conversation with us.

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Product Update: Co-Brandable Video https://ziftsolutions.com/blog/product-update-co-brandable-video/ https://ziftsolutions.com/blog/product-update-co-brandable-video/#respond Fri, 15 Apr 2022 15:45:52 +0000 https://ziftsolutions.com/?p=123332 As a supplier, you create content that enables partners to build up business engagement. If you’re searching for a proven […]

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As a supplier, you create content that enables partners to build up business engagement. If you’re searching for a proven way to help partners reach new customers and start conversations, consider using video content.

Utilizing video content helps partners break through the clutter of social media “noise.” Take videos a step further by helping partners make them their own; with Zift, you can expand your reach and deepen prospect engagement by providing partners with co-brandable videos.

How to Use Co-Brandable Videos in ZiftONE

Current ZiftONE customers can find this feature in the multimedia menu of the “Partner Marketing” tab. This is where other co-brandable collateral, like PDFs and website showcases, now live.

Customers can then select “New Video Asset” from the “Create New” menu. On the next screen, you will upload your video. You need a description of the video and a name for it. After that, you can select your video from the multimedia menu, select the partner groups you want to share it with, add a thumbnail, change the default logo placement, and publish it to your partners.

Your partners will be able to find co-brandable videos in the “Collateral Library” within your partner portal. They can add their logo, change the logo’s position and opacity, and then finalize it. Once finalized, partners will be taken to a screen where they can get a link to share or embed the video within a website.

Next Steps: Co-Brandable Videos in ZiftONE

If you are a current ZiftONE customer, you should already see this feature on the drop-down menu on the Multimedia page.

Not a customer and want to see ZiftONE in action? Start a conversation with us.

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Product Update: Favorite and Filter Your Analytics Dashboards https://ziftsolutions.com/blog/product-update-favorite-and-filter-your-analytics-dashboards/ https://ziftsolutions.com/blog/product-update-favorite-and-filter-your-analytics-dashboards/#respond Tue, 12 Apr 2022 14:46:39 +0000 https://ziftsolutions.com/?p=123300 One of ZiftONE’s best features is the extensive reporting you get out of the box. The reports–powered by Looker–connect to […]

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One of ZiftONE’s best features is the extensive reporting you get out of the box. The reports–powered by Looker–connect to all parts of ZiftONE and can help tell a story of what’s working, what isn’t, what partners are engaged and what’s helping to increase partner deals. Until recently, all ZiftONE customers were greeted by the same monthly reporting dashboard and had to sort through the myriad reports available to them to get to what they needed.

This weekend, Zift introduced report favorites and a filtered menu, enabling each supplier user to view the reports that are important to them. Simply click on your favorite report, click the heart next to the title,

and then you can view a list of only these reports by clicking the Toggle Favorites button in the Analytics & Reporting menu.

 

Best of all, every user in Supplier.ZiftONE.com can select a report that’s important to them on their profile to show as their home screen when they first log in. Channel marketing pros can start out with the Email Summary or Campaign Highlights report. Leaders in learning can select the Certifications Detail to track learning progress and adoption. Channel chiefs can start their day with the Deal Attribution report. Everyone can have their own customized experience.

 

If you are a current ZiftONE customer, you should already see this feature on your top menu. Not a customer and want to see ZiftONE in action? Start a conversation with us.

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